Sheawasy Smart Fish Feeder – Support

Your complete guide to setup, use, and troubleshooting your WP8621T Smart Fish Feeder.

Product Overview

The WP8621T Smart Fish Feeder is a Wi-Fi enabled aquarium feeder designed for reliable, scheduled pet care. With remote control capabilities through your smartphone app, you can ensure your fish receive consistent feeding even when you’re away from home.

Key Features

Wi-Fi Connectivity: Control remotely via 2.4GHz Wi-Fi network
Smart Scheduling: Set automatic feeding times and portions
Manual Control: Instant feeding with single button press
Compact Design: 111 × 96.5 × 76 mm perfect for most aquariums
Safe Operation: DC 5V low-voltage power supply

Technical Specifications

Specification	Details
Model	WP8621T
Dimensions	111 × 96.5 × 76 mm
Wireless	Wi-Fi 2.4GHz
Power Input	DC 5V
Compatibility	Works with Tuya/Smart Life apps

Quick Setup Guide

Get your WP8621T up and running in just 4 simple steps:

Step 1: Mount the Device

Securely attach the feeder to your aquarium rim or desired location using the included mounting hardware.

Step 2: Connect Power

Plug in the DC 5V power adapter to a nearby outlet. The device will power on automatically.

Step 3: Add to Your App

Open your Tuya or Smart Life app
Tap “+” to add new device
Select “Fish Feeder”
Follow on-screen instructions to connect to your 2.4GHz Wi-Fi network

Note: The WP8621T only supports 2.4GHz Wi-Fi networks, not 5GHz. Ensure your router broadcasts a 2.4GHz signal.

Step 4: Set Your Schedule

Create custom feeding schedules (up to 6 times per day)
Adjust portion sizes for each feeding
Enable/disable feedings as needed

How to Use

Manual Operation

Single Press: Start immediate feeding cycle
Double Press: Cancel current operation and retract
Long Press (5+ seconds): Reset Wi-Fi connection for re-pairing

App Controls

Through your smartphone app, you can:

Schedule automatic feedings
Trigger manual feedings remotely
Monitor feeding history
Receive low food notifications

Maintenance & Care

Proper maintenance ensures optimal performance and longevity:

Regular Cleaning

Clean food outlet weekly: Remove any residue or buildup that could cause clogs
Wipe exterior: Use a dry cloth to remove dust and moisture

Food Storage Tips

Keep food dry: Store fish food in airtight containers away from humidity
Use appropriate food: Only use dry pellets, not support flakes
Avoid overfilling: Fill the container to recommended levels to prevent compaction

Safety Precautions

⚠️ Never submerge the device in water
⚠️ Keep away from direct water splashes
⚠️ Unplug before cleaning near the device
⚠️ Use only the provided DC 5V power adapter

Troubleshooting

Cannot Connect to Wi-Fi

Symptoms: Device won’t pair with app, LED blinking rapidly.
Solutions:
– Verify your Wi-Fi network is 2.4GHz (not 5GHz)
– Ensure strong Wi-Fi signal at the device location
– Move closer to your router during initial setup
– Restart your router and try again
– Perform factory reset (long press Feed Button for 5 seconds or above)

Feeder Not Dispensing Food

– Check power connection and ensure adapter is properly plugged in
– Clean the food outlet thoroughly to remove any blockages
– Verify food container isn’t empty
– Ensure food pieces aren’t too large or clumped together
– Check that the dispensing mechanism isn’t jammed

Inconsistent Portion Sizes

Replacing the Feed Bin: Three feed bin sizes are included to match your fish type and quantity.
Select the appropriate feed bin for your fish food. As the bin is motor-driven, it extends with considerable force. Please be careful to avoid pinching your fingers during replacement.
Regularly check the food dispensing holes for any moisture or clogs and clean them as necessary.

Frequently Asked Questions

Does the WP8621T work with both iOS and Android?

Yes! The WP8621T works with both iOS and Android devices through the Tuya or Smart Life apps, available on both App Store and Google Play.

What happens during a power outage?

The WP8621T will resume its programmed schedule once power is restored. However, it cannot perform feedings during the outage period.

Is the feeder waterproof?

No, the WP8621T is not waterproof. Keep it away from direct water contact and never submerge it in water.

Can I control multiple feeders from one app?

Yes, you can add and control multiple WP8621T feeders (or other compatible devices) from a single app account.

Need More Help?

If you continue to experience issues or have questions not covered in this guide:

Contact Support: support@oiktech.com
Live Chat: Available through our website during business hours

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